With CloudCodes For Business, the admin can easily use the self-password policy to enable the employees to reset their passwords themselves. In case, the password is forgotten then there is no need to take anyone’s help.
On the dashboard, select the “Self Password Option” from the drop-down menu under the heading "Policies.”
Once you have selected the self-password option, various settings come as follows:
Title: Name your policy to identify it later when you want to make changes quickly.
Description: A short description to help understand the policy if more than one admin is managing the account.
Enabled: For some reason, if you want the policy to be disabled for some time and re-enabled, you can check or uncheck the “Enabled” option as shown above.
Valid Always: You can decide the validity of the policy with the "Valid Always button. Toggling this you can say whether you want a policy for a stipulated time or a policy which is always applied.
Valid From and Valid To: If Valid Always is off, then you will have to provide the date range for which the policy needs to be applied. This way admin need not manually turn off the policy.
Next, you have to select from the two options to Retrieve the Password
A. OTP
B. Questionnaire
C. Google Authenticator
On selecting OTP, it simply uses the registered phone number for resetting. Then from the list box, select “Number of Attempts Allowed” and “Skip Attempts”.
On selecting the “Questionnaire” option, the admin has to set various options
Select the number of questions
Check the box to “Enable Random Question.”
Choose “Number of Random Questions” from the list box.
Specify “Number of Attempts” Allowed
Specify “Skip Attempts Allowed.”
This is how you can easily complete the whole process of self-password setup.
In the case of the Questionnaire, At the bottom of the page, there is a Question Bank where the admin has to Enter Questions to add them to the question bank. Lastly comes the check All OUs to implement your policy to all users or you can implement it on selected users too
The end User has to undergo any of the two options (OTP/Questionnaire) as per the policy set.
Questionnaire: As per the policy set by admin, after login to the end user will ask to set answers for questions. In this user can skip the questions for the set attempts. After completion of these attempts, he has to set answers forcefully. Users can use these answers to reset their password through self-password by answering correctly it redirects to the change password page from where the password can be changed
OTP: The end user can reset his password through OTP using his registered mobile number.
Google Authenticator: The end user can use the Google Authenticator code to reset the password.